Privacy Policy

1. Introduction

Welcome to Petrol Pulse ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Petrol Pulse, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Subscribe to our price alert service
• Fill out forms on our website

The personal information we may collect includes:

• Name (first and last name)
• Email address
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

This information is collected through cookies, log files, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with fuel price alerts and updates
• Communication: To respond to your inquiries and provide customer support
• Improvement: To analyze usage patterns and improve our website and services
• Security: To protect against fraud, unauthorized access, and other security issues
• Legal Compliance: To comply with applicable laws and regulations
• Analytics: To understand how users interact with our service and optimize user experience

4. Email Communications

If you subscribe to our price alert service, we will send you email notifications when fuel prices change. These emails will include:

• Current fuel prices
• Price changes compared to previous periods
• Relevant fuel pricing information

You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of any email we send you. Please note that even if you opt out of marketing emails, we may still send you important service-related communications.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. If deletion is not possible (for example, because information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure data storage practices
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our services. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Data Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@petrolpulse.co.za

12. South African Privacy Law

Petrol Pulse complies with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws. We are committed to processing your personal information lawfully, fairly, and transparently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.